Wearport

Term and Conditions

At Wearport.com, our goal is to provide you with screenprinted and/or embroidered apparel that represents your organization, group or company to the best of our ability. If you receive merchandise that is flawed and materially different from the design created on Wearport.com, we will work with you to rectify the issue. Please contact our customer service center at 1-877-My-W-PORT for assistance.

Special Note For Uploaded Logos and Designs:

When you upload a logo or design to us, we will put the design through a production approval process prior to manufacturing your items. During this process, Wearport will review the art file to validate its production suitability. Minor modifications may need to be made to your logo to make it suitable for production. If the art file is unsuitable for production, or if major modifications are required, a Wearport representative will contact you to discuss your options. Items will not be returnable if the logo is reasonably similar to the logo submitted.

The art review and approval process can take 1-2 business days from receipt of the order and should be added to the estimated production time. Once we have validated the logo for production, the logo will not be required to be reviewed in subsequent orders and will remain in your MyWear Portal for future use.

Order Processing:

Orders placed before 4:00pm Eastern Time, Monday through Friday, will be submitted for processing that day. Orders placed after 4:00pm EST will be submitted for processing on the following business day. You will receive an email notification confirming your order. Most orders are processed and shipped within 5 to 7 business days from the day that they are submitted.

Shipping:

Wearport currently ships only to valid shipping addresses within the United States. We do not ship to PO Boxes, APO, FPO, etc. If you have a question as to whether or not we will ship to your address, please call 1-877-My-W-PORT. Keep in mind that the shipping time is applied after an order has been processed. For example: selecting Next Day Air does not mean that an order will be received on the following day of placing the order, but on the following day of the order's completion. You will receive an email notification when the order has shipped. This notification will include all of the order details as well as the tracking information. Keep in mind that some apparel items are “special order” and may increase the process time, depending on the apparel manufacturer. For rush orders, please contact 1-877-My-W-PORT for details and adjusted pricing.

Pricing & Payment:

All Wearport.com orders have setup fees included. For Screenprint orders, a $15 fee is added for each color to be printed on your item. For Embroidery orders, a $40 Tape fee is added for any logo that has not been previously embroidered by Wearport.com. Embroidery setup fees are added only the FIRST time a logo is used for embroidery. Once a tape has been created for a specific logo, the setup fee will NOT be included in the order total again. However, if a logo is modified in any way, a new tape must be generated and the setup fee will apply to the order.

All orders must be submitted online. We currently accept Visa, Mastercard, and American Express for payment. A valid CVC (security code) is required for all online credit card transactions. This is the 3 or 4 digit code usually found on the back of your card (for American Express, the CVC can be found on the front of the card). Your card will be charged at the time of checkout for the approved amount including any applicable Ohio sales tax. If you have any questions about pricing, payment, or taxes, call 1-877-MY-W-PORT.

Copyrighted and Offensive Materials:

Wearport.com reserves the right, at its sole discretion, to decline to process your order and provide a refund, for any reason, including but not limited to, submission of vulgar material, or submission of materials which might violate copyright, trademark, or other intellectual property rights of any third party. Any submission that includes intellectual property that is not legally owned by you or your company, group or organization will not be screenprinted or embroidered without express written consent of the owner of such intellectual property. Wearport.com will not produce any items perceived to be libelous, defamatory, obscene, profane, portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, disability or national origin, containing explicit sexual content, or that is otherwise inappropriate. By using Wearport.com, you agree to not use our web site to create any material that is unlawful or otherwise objectionable, or that infringes on the copyright, trademark, or other intellectual property of a third party.

Third Party Trademarks:

Any trademarks of third parties that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. You may not use, copy, modify or display any of the trademarks, service marks, names or logos appearing on this site without the express written permission of the trademark owner.

Limitation of Liability:

This site and all information, content, materials, products and services included on or otherwise made available to you through this site are provided by wearport.com on an "as is" and "as available" basis, unless otherwise specified in writing. Wearport.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, Wearport.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Wearport.com does not warrant that this site; information, content, materials, products or services included on or otherwise made available to you through this site; their servers; or e-mail sent from Wearport.com are free of viruses or other harmful components. Wearport.com will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Wearport.com provides this website subject to these Terms and Conditions. If you visit or shop at Wearport.com you accept these conditions.